Focus Care Focus Care
1800 362 871

In-Home Aged Care

Gardening with my grandson. That's my focus.

Designed for seniors, our private care and Support at Home program services offer the help you need to stay independent and live life on your terms.

Aged Care at Home

Get more from every day

Focus Care was founded on a simple but powerful commitment to provide aged care at home that enables you to live life at home, on your own terms.

From our support workers who visit your home to the office staff who coordinate your services, we joined the healthcare industry because we care about people. With over 50 types of home care services tailored to your needs, we’ll help you get more from every day.

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Support at Home

Access three types of subsidised care at home.

Replacing Home Care Packages, the Government’s Support at Home program offers access to Clinical Support, Independence and Everyday Living services, some with a means-tested subsidy.

Private Care

Immediate and reliable care when you need it most

Our private nurses and support workers are available to people of any age. From disability support, palliative care and post-operative care, to accident or injury recovery, our home care and private nursing is available for as long as you need them in Melbourne, Sydney, Brisbane, Newcastle, the Gold Coast and the Sunshine Coast.

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Don’t have a package? See our private services

From everyday assistance, to home nursing, to group art classes, all of our in-home care services are also available privately.

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Aged Care Services

Services to support you at home and coordinate your care

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Social support

Feel a part of it all. Your support worker will get to know what you enjoy, help make it happen, and share the experience with you.

Personal Care
Personal care

Based on your situation, it can be a little tricky getting ready for the day. We can help with showering, dressing and grooming, helping you look, and feel, your best.

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Domestic assistance

You take pride in your home. Our team can help you keep it tidy, clean and safe, helping you enjoy it to the full.

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Transport

Getting to and from appointments, social outings and the shops is made easy with your Focus Care support worker.

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Home nursing

If you have medical needs, our qualified nurses and allied health professionals can visit you at home, helping you stay independent.

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Creative therapies

Explore your creativity, engage with others and express yourself through art, music, dance and pet therapy.

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Testimonials

What our clients are saying

It’s been great dealing with you Kam. You have been amazing, always so helpful and always quick to respond to every request or query. Please also thank your staff who have been fantastic. Vanessa, Fatma and Sara were so kind, so gentle and so caring. Mum really loved having them visit or take her out. Thank you Focus care we appreciate it.
Antonella
Daughter of aged care client
My parents require 24 hour care. I was renewing my vows and requested 24 hour care over two days for both of my parents. Focus Care worked very hard for this to happen, with two support workers attending for both parents. I was very happy with the carers and dedication - I could not have done it without them. Thank you so much.
Bianca
Daughter of two clients
Communication by phone and email is always easy with the team. All enquiries are answered promptly and staff go out of their way to accommodate our requests. Always friendly. Staff Carers are always excellent and love their job.
Joan
Aged care client
I'm so impressed with your company, that is beyond joke. Especially my Care Manager. She is a person that provides assurance and friendship. But it started (my impression of your company) when I met Manal. She is soooo good at what she does. I met Virginia (Carer), a real asset for your company. I thank Focus for being a real professional company and having responded so nicely.
Dimitri
Home Care Package client

Aged Care FAQs

All of your aged care questions answered

Everyone is different, so our services are tailored to your unique needs. We’ve tried to answer some common questions here, but if you still need help, just get in touch.

Many people don’t want to move into residential care as they age. If you’d like to stay living independently for longer, in your own home, home care offers a little extra help and support to make it possible. Focus Care can put together a small team focused on your unique needs, then schedule regular visits to support you in your home.

It all depends on your needs. A support worker can help with everything from daily household chores and personal care, to transport and social support. A registered nurse can help with your clinical care needs at home. And our allied health team supports your mental and physical strength. We’re experienced enough to recognise where we could be the most help, and flexible enough to adapt as your needs change.

As you can imagine, the science and research around dementia changes all the time. We practice the Montessori Method – an innovative form of dementia support in Australia that focuses on maintaining a connection to the familiar, to help people maintain memory for longer. And that works best in your own home.

A familiar environment is key to senior memory care and effective dementia support. Not only does it support existing memories and routines, but it makes it easier for family members who are acting as dementia carers to identify problem areas, and find ways to manage them. We find care at home the most effective way to offer tailored support.

Focus Care services can be accessed through the government-funded Home Care Package program, or through private payment. Talk to us for help working out which you qualify for, and how best to go about applying for assistance.

A Home Care Package is a government subsidy designed to make it easier for seniors to access home care services, and stay in their homes for longer. These funds can be used to access all of the services we offer. The process to acquire a Home Care Package can be complicated and difficult to navigate. We are here to answer any of your questions and help you through the process. We can also arrange a referral on your behalf for an ACAT assessment.

Applying for a Home Care Package can be complex, but essentially, it’s just 5 steps.

Step 1 — Make sure you’re eligible. You’ll generally need to be aged 65 or over, live in Australia, want to stay living in your home, and need some support to stay independent.

Step 2 — Register with My Aged Care. You’ll need to contact My Aged Care,  register, and schedule a home visit with ACAT (Aged Care Assessment Team).

Step 3 – ACAT will assess you. ACAT will visit your home to assess your eligibility and the level of care you require. My Aged Care will then follow up with a letter a few weeks later, telling you whether you’ve been approved for a package.

Step 4 – You will be placed on a waitlist. Once approved for a package, you will be placed on a waitlist known as the National Queue. Depending on the Home Care Package level you have been approved for, your wait for a package to become available can be a few weeks or more.

Step 5 – You are assigned a Home Care Package. You’ll be notified by letter when a Home Care Package is assigned to you. You then have 56 days to choose a provider and activate your package.

Our aim is to match care workers to clients based on their clinical, social, cultural and language needs. We’ll get to know you, your interests and personality type, and will do our best to match you with a support worker who you can form a comfortable bond with. We can’t always guarantee a perfect match, but we welcome your feedback along the way, and always do our best to accommodate your requests.

Care is a universal human characteristic, and we’re proud of the diversity of our team. Our support workers speak over 40 different languages, and while we can’t guarantee there will be one available who shares your cultural background, we’ll always do our best to find someone who understands you.

See our Glossary of Terms to clarify confusing or hard-to-understand terms.

Where we can help

Find us in these Australia regions

We mostly support clients living at home on Australia’s east coast, but our network is growing. Even if we’re not in your area just yet, feel free to get in touch.

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Check if we offer services in your area

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Don’t have a package? See our private services

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Whatever your focus, we can help.

Talk to a care manager today to learn more about our in home aged care.

How it works

  • 1

    We’ll visit your home to get to know you, your goals and your specific needs

  • 2

    We'll work with you to design your services

  • 3

    You'll be matched with a support worker, and your journey will begin