Focus Care

user-friendly guide

Your Support at Home Guide

Download our free guide to help get a clear understanding of the new program.

Inside this guide, you’ll learn about:

  • How the Support at Home aged care program works

  • Who is eligible and how to get started

  • Key aged care terms explained simply

  • Available funding levels and what costs to expect

  • Services offered by Focus Care

  • How a dedicated care partner can support you

  • Options for private care if you are not eligible for funding

What's Inside

See what's different from Home Care Packages and what else comes into effect on November 1st.

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A flexible quarterly budget

Annual budgets and daily subsidies will be replaced with a quarterly one, making it easier to plan larger expenses. There are now 8 funding levels (Home Care Packages had four), and while some of your unused budget can still be rolled over to the next quarter, that amount is now capped.

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Simpler application

Applications for home-support will be simplified, with assessment moving from multiple teams to a single, streamlined system, speeding up assessment and reassessments as your needs change. Wait times will be reduced, and you'll be given one of four priority levels, ensuring the most urgent care is delivered first.

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Changes in fees

Unless you were approved before September 12th 2024, some services will become means-tested, so you may need to contribute more towards your care. Financial hardship support is available for those who may need it. The care management fees of service providers will be capped at 10%.

Hardship support